Course curriculum

    1. Before You Begin

    2. Welcome

    3. Download: Dealing with Under Performers Cheat Sheet

    1. Module 1 Introduction

    2. The Job of a Leader

    3. The Johari Window

    4. Blind Spots

    5. It's Not Necessarily Their Fault

    6. Is it Nice to Give Underperformance a Pass?

    7. Module 1 Quiz

    1. Module 2 Introduction

    2. The Star Chart

    3. Immaturity

    4. Prepare for the Reality Conversation

    5. Module 2 Quiz

    1. Module 3 Introduction

    2. 2 Approaches to Difficult Conversations

    3. Reading: Nonverbal Communication

    4. 5 Steps to a Successful Conversation

    5. Module 3 Quiz

    1. Module 4 Introduction

    2. Cardinal Rules

    3. How to Handle Emotions

    4. Reading: A Landscape of Feelings

    5. Emotional Responses

    6. 3 Responses to Watch For

    7. Module 4 Quiz

    1. Module 5 Introduction

    2. Avoiding He Said/She Said

    3. Reading: It's a Process!

    4. The 'Commits'

    5. Module 5 Quiz

About this course

  • Free
  • 35 lessons
  • 1.5 hours of video content

Discover your potential, starting today